3 Common Fears of Outsourcing Debunked

There are a lot of common fears business owners may experience when considering outsourcing tasks from their business. The good news is, we’re here to debunk the top 3 and help you to feel more confident in your decision.


The first and most common fear we experience with our clients is a fear of what it may cost. Here at Mint Business Centre, we only charge one small monthly cost and then charge per action we take.

This means if you’re a business and only receive one or two phone calls per month, you will only be charged for the one or two phone calls (and a small monthly fee).

We don’t feel it’s fair to charge for services if you aren’t using them.

Communication Barriers

Mint Business Centre is located in Newcastle with five employees. All of our employees live in Newcastle and have English as their first language. We are confident that you and your clients will not experience communication barriers with our team.


We understand that outsourcing any task is difficult and quality is one of the first considerations you have, which is why we prioritise providing quality service to all of our clients.

This means we are:

  • Regularly checking in with you and your team to ensure we are exceeding expectations
  • Having a team of five skilled, experienced staff members
  • Allowing our team to further their skills with paid training
  • Providing personalised and tailored service for you and your business

We hope this helps you feel more confident in your decision and if you have any questions, please feel free to reach out to us on (02) 4944 2000.