SOCIAL MEDIA MANAGEMENT SERVICE

Don’t let managing social media eat up your valuable time or miss out on engaging with your audience. At Mint Business Centre, we understand how important your time and brand are. With our Social Media Management Service, we take the stress of handling social media off your plate.

Our friendly and professional team manages your social platforms as if they were part of your team, creating and sharing content, engaging with followers, and maintaining your brand’s voice. Each post and interaction is designed to align seamlessly with your brand, so your audience won’t even realise we’re an external service.

Let us become your newest team member, ensuring your online presence runs smoothly. For questions or to discuss how we can support your business, contact us at (02) 4944 2000.

Mint-Business-Centre-Phone-Answering-SOCIAL-MEDIA-MANAGEMENT-SERVICE-NEWCASTLE-AUSTRALIA

HOW DOES IT WORK?

Here’s how our Social Media Management Service works:

  • We begin with a comprehensive intake form to gain a full understanding of your business, industry, and social media goals. This allows us to tailor our strategies to meet your unique needs and objectives.
  • We complete our account setup. This includes a detailed account audit and optimisation, competitive analysis, and niche-specific research. We conduct extensive hashtag and keyword research to maximise reach and engagement. As part of our strategy, we also design branded post templates to maintain a cohesive and professional look across all platforms.
  • Each week, we craft custom content, including graphics, captions, and carefully chosen hashtags and keywords. Before posting, we share content with you via WhatsApp for easy review and approval, ensuring each post aligns with your vision.
  • After receiving your approval, we schedule posts across the relevant social media platforms, optimising post timing for maximum engagement.

This service allows you to stay focused on running your business, knowing your social media presence is in capable hands.

FAQ

What platforms do you manage as part of your Social Media Management Service?
We manage all major social media platforms, including Facebook, Instagram and LinkedIn. If you require services for other platforms, please let us know, and we can discuss options.

Do I have to provide you with content?
The content needs may vary depending on your business, branding, and social media goals. In most cases, we do request a collection of high-quality, professional photos or videos to showcase your brand authentically and consistently. A well-curated visual bank allows us to create posts that genuinely represent your brand and engage your audience effectively. If you do not have existing content, we can guide you on creating or sourcing images and videos that align with your brand. Additionally, we can provide design support for graphics or suggest stock photo resources if needed. Our goal is to ensure your social media presence reflects your business’s professionalism, values, and unique style.

How do you create content that aligns with my brand?
We start with an intake process to fully understand your brand’s voice, style, and objectives. Our team then creates content using customised templates, branded visuals, and carefully crafted captions that align with your brand identity.

Can I review and approve content before it goes live?
Absolutely. We send weekly content drafts via WhatsApp or email for your review and approval, ensuring each post meets your expectations before it’s scheduled.

How often will you post on my social media accounts?
We work with you to determine the optimal posting frequency based on your goals and audience engagement. Typically, we post three times per week, but this can be customised to fit your preferences and needs.

What is included in the account setup process?
Our setup includes a complete account audit, competitor analysis, niche research, hashtag and keyword research, and creating branded post templates. This foundation helps maximise your reach and ensure your social media reflects your business’s professionalism.

Do you engage with followers on my behalf?
Yes, engagement is part of our service! We respond to comments, messages, and mentions, helping to build a stronger connection with your audience. We can also notify you of any messages or inquiries that need your personal attention.

How do you handle competitor and hashtag research?
We conduct in-depth competitor analysis to understand trends in your niche and we identify the most effective hashtags and keywords for your industry to boost visibility and engagement.

How do you ensure the content stays relevant to my industry?
Our team stays up-to-date on industry trends and performs ongoing research to ensure all content reflects current best practices and remains relevant to your audience.

How can I get started with your Social Media Management Service?
Contact us to discuss your needs and goals. We’ll guide you through the intake form and initial setup process, ensuring a smooth start and a social media strategy aligned with your business objectives.